Next Steps in Volunteer Management You have experience working with volunteers. These workshops are for the next stage, building on what you know to make volunteering more effective, more rewarding, and more sustainable for everyone. Our Next Steps workshops make you a confident volunteer manager, able to deal with difficult situations as they arise and build on your impact year on year. Volunteers and the Law What are the key legal considerations when involving volunteers? Understanding the legal framework around volunteering helps you protect your organisation, support your volunteers fairly, and avoid costly mistakes. This workshop gives you the knowledge to manage volunteers with confidence, and to apply it directly to your own organisation's practice. What the workshop covers How current legislation affects volunteers and the organisations that involve them Good practice recommendations for volunteer management How to identify the implications for your own organisation and plan accordingly This workshop covers good practice and general principles. It does not constitute legal advice. £45 per person Next intake: TBC Register Your Interest Dealing with Difficult Volunteers and Difficult Situations How do you manage a volunteer who is causing problems and protect the organisation when situations escalate? Even with the best systems in place, difficult situations arise. This workshop gives you practical strategies for understanding why challenging behaviour occurs and how to respond to it, from low-level friction to serious conflict. What the workshop covers Recognising the underlying causes of difficult volunteer behaviour Understanding different communication styles and how to adapt your approach Managing conflict effectively, including identifying your own conflict management style Working through real situations and leaving with practical next steps for your organisation £45 per person Next intake: date to be confirmed Register Your Interest Measuring and Evaluating the Impact of Volunteering How do you know whether your volunteering programme is making a difference, and how do you demonstrate it to funders and stakeholders? Impact is not just a word for annual reports. This full-day workshop gives you the tools to define, measure and communicate the difference your volunteers make, using an established theory of change model as your framework. What the workshop covers Defining impact and understanding what it means in practice for your organisation Identifying and assessing outcomes Exploring the methods and tools available for impact measurement, including financial impact Developing a framework you can implement straightaway Full day workshop This workshop is available on request. For costing and booking, please get in touch. Request Information Please note: Volunteer Centre Greenwich must receive 72 hours' notice in writing/email to either re-book a workshop or request a refund. Prefer to talk it through? If you would like to discuss any of our workshops or consultancy support, please do not hesitate to schedule an appointment or contact us by email or phone. Book An Appointment Email: [email protected] Phone: 02083173817