Helping you access the tools to recruit, support and retain volunteers with confidence. 


Best Practice Volunteer Management

Free, online 

Recruiting and managing volunteers well takes knowledge that is not always easy to come by. Our free volunteer management workshops give you that knowledge in a practical, accessible format. We cover everything from role descriptions and inductions to supervision and recognition. 

For: Social enterprises, not-for-profits, small projects, startups, established organisations and any member or staff or trustee responsible for recruiting and managing volunteers. No prior experience necessary. 

When: Held quarterly 

Cost: FREE to member organisations  

Details

Our Best Practice Volunteer Management training is delivered across two half-day workshops, so you can fit them around your other commitments.

Part A

In the first workshop, you will cover the foundations of effective volunteer management: 

  • Why people volunteer and what motivates them to stay

  • The benefits of involving volunteers in your organisation

  • How to write a strong role description and use it to recruit the right people

  • The rights and responsibilities of volunteers

  • The policies you need to have in place

  • How to create a Volunteer Handbook

Part B 

The second workshop builds on the first, focusing on inclusion, retention and ongoing support:

  • Creating a fair and inclusive recruitment process

  • How to screen volunteers appropriately

  • Why volunteers leave and how to reduce turnover

  • Supporting and supervising volunteers well

  • Developing your volunteer management skills over time

Sessions are kept current, and you will leave with links to relevant factsheets and templates you can use straight away. 


Volunteer Manager Forum

When you attend our training, you become part of our quarterly Volunteer Manager Forum. This is a space to discuss what is working, raise questions and share practice with other volunteer managers across the borough.

Topics are shaped by the Volunteer Managers present. Bring a challenge you are navigating, request a subject for discussion or simply come to connect with others doing the same work. Previous conversations have covered retention, recruitment, volunteer inductions and making the most of the Simply Volunteer platform.

Email [email protected] to secure your place.

Secure place


Develop your Volunteer Management further

Are you looking for further training beyond the basics? 

Once you have completed the Best Practice workshops, our Next Steps programme takes your practice deeper. Sessions cover dealing with difficult volunteers and difficult situations, volunteers and the law, and measuring and evaluating the impact of volunteering.  

Explore Next Steps in Volunteer Management


Not yet a member?

Membership is free for not-for-profit organisations. Become a member to access our free volunteer management training and support with Simply Volunteer Greenwich. 

Become a Member